{"id":973,"date":"2022-05-02T14:27:02","date_gmt":"2022-05-02T14:27:02","guid":{"rendered":"https:\/\/findhornbayhp.com\/?page_id=973"},"modified":"2022-07-21T11:27:06","modified_gmt":"2022-07-21T11:27:06","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/findhornbayhp.com\/?page_id=973","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently asked questions<\/span>.<\/span><\/h3>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n <\/path><\/svg><\/span> BOOKINGS<\/span><\/a>\n \n How do I make a booking?<\/span><\/a>\n \n How do I amend a booking?<\/span><\/a>\n \n How can I pay my outstanding balance?<\/span><\/a>\n \n How can I book a tent pitch?<\/span><\/a>\n \n Do you accept American Express or Maestro?<\/span><\/a>\n \n How do I request to stay in a specific accommodation\/pitch?<\/span><\/a>\n \n How do I make a multiple booking?<\/span><\/a>\n <\/path><\/svg><\/span> CHECKING IN & OUT<\/span><\/a>\n \n What time can I check in?<\/span><\/a>\n \n What is the latest time I can check in?<\/span><\/a>\n \n What time is check out?<\/span><\/a>\n \n How do I find the Holiday Park?<\/span><\/a>\n <\/path><\/svg><\/span> TENTS & TOURERS<\/span><\/a>\n \n Are your toilet facilities available?<\/span><\/a>\n \n Can I use your electric hook-up points to charge my phone, boil the kettle, etc.<\/span><\/a>\n \n Do you have extension cables, travel plugs or adapters for rent?<\/span><\/a>\n \n Do you have a chemical toilet\/grey water disposal?<\/span><\/a>\n \n Do you offer seasonal pitches?<\/span><\/a>\n <\/path><\/svg><\/span> MISCELLANEOUS<\/span><\/a>\n \n Do you have Wi-Fi available?<\/span><\/a>\n \n Do I need to bring my own towels?<\/span><\/a>\n \n Can I hire a travel cot or high chair?<\/span><\/a>\n \n Do you have an on-site laundry?<\/span><\/a>\n \n Do you have onsite entertainment?<\/span><\/a>\n \n Can I smoke in my Holiday Home?<\/span><\/a>\n \n What are your Covid-19 guidelines?<\/span><\/a>\n <\/div>\n
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Please select a question on the left hand side. If you can’t find the answer to a question you have here please get in touch on <\/span>\n 01309 690203<\/a> or by emailing us at <\/span>\n reception@findhornbayhp.com<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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To make a booking, please <\/span>\n click here<\/a>, or alternatively please contact Reception on <\/span>\n 01309 690203<\/a>.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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To make any amendments to your booking, please contact Reception on <\/span>\n 01309 690203<\/a>.<\/span>\n
Amendments are subject to a \u00a310.00 administration fee.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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You can pay any outstanding balance or view your booking by<\/span> <\/span>\n \n clicking here<\/u>\n <\/a>, or by calling us on 01309 690203.\n
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To prevent overbooking this can\u2019t be done online. If you would like to reserve a tent pitch please call us on 01309 690 203.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Unfortunately, we are unable to accept American Express or Maestro.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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If you would like to request to stay in a specific accommodation or pitch, please contact Reception on <\/span>\n 01309 690203<\/a> and we will do our very best to honour this, subject to availability.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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To make a multiple booking please contact Reception on <\/span>\n 01309 690203<\/a>.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Please select a question on the left hand side. If you can’t find the answer to a question you have here please get in touch on <\/span>\n 01309 690203<\/a> or by emailing us at <\/span>\n reception@findhornbayhp.com<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n Accommodation:<\/u>\n <\/p>\n

If you are staying in our accommodation, check in is 3pm during our Low Season and 4pm during our High Season. A link to our low & high season dates can be found\n here<\/a>.\n
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\n Tents & Tourers:<\/u>\n
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If you are camping or have a touring pitch booked, check in is from 12pm.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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The latest check in time is 9pm unless by prior arrangement. If later arrival is unavoidable, please contact Reception on <\/span>\n 01309 690203<\/a> to discuss.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n Accommodation:<\/u>\n
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If you are staying in our accommodation, check out is strictly 10am and unfortunately we are unable to offer an extension of this time due to the additional deep cleaning.\n
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\n Tents & Tourers:<\/u>\n
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If you are camping or are staying on a touring pitch, check out is 11am.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Our address is :<\/span>\n
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The Park\n
Findhorn<\/p>\n

IV36 3TY<\/p>\n

If you are using the what3words website or app to find us we can be found using:<\/p>\n

\n \/\/exactly.enjoy.desktops<\/a>\n
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Or you can navigate to use using the Google Map below:<\/p>\n

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